Official Communiqué Regarding Access Authorizations to Rawda Ash-Sharifa

Dear pilgrims, Due to the limited issuance of permits for Rawdah Al-Sharifah group visits — especially during peak seasons and holidays — and in the interest of clarity and transparency, we would like to inform our esteemed guests of the following: Given the heavy crowds in Madinah, particularly during the months of Rajab, Sha‘ban, and Ramadan, available time slots to enter Rawdah Al-Sharifah are very limited and extremely rare. Please note that access to Rawdah Al-Sharifah is exclusively regulated and managed by the official Saudi authorities, and no party can guarantee entry outside this official framework. 📱 Alternative booking method if group permits are not granted (despite the issuance of the Umrah visa, which normally grants priority): Download the Nusuk application Create a personal account Select an available and suitable time slot Issue the permit independently Our Liberta support team remains fully committed to providing technical assistance and guidance throughout the process. The application is user-friendly, and appointment slots are released based on availability and capacity. Opportunities for “instant access” slots are generally higher every hour on the hour and every 20 minutes, especially for pilgrims located near the Prophet’s Mosque courtyard. ⏰ Indicative instant access time slots: For men: From 9:00 AM until before the Isha prayer From 1:00 AM until before Fajr prayer For women: From 4:00 AM to 10:30 AM From one hour before Isha prayer until 1:00 AM ⚠️ These times are indicative and subject to change without prior notice. The only official and reliable reference is the Nusuk application. From a religious awareness perspective, it is important to note that there is no authenticated evidence of a specific reward for praying inside Rawdah. Therefore, there is no need for anxiety, stress, loss of serenity, or harm to oneself or others if access is not granted. We ask Allah to accept your Umrah, reward your intentions, and grant you goodness in all circumstances. Please be assured that we strive to offer guidance, assistance, and support to the best of our ability, without any commitment or guarantee beyond official availability. May Allah grant you an accepted Umrah and a blessed visit 🤲 (For awareness and clarification purposes) Media & Communication Department