Important announcement for our valued customers

Important clarification for our valued clients, The management of Liberta would like to inform its pilgrims that all Saudia flights to and from Tunisia, operating to Jeddah and Medina, are operating as scheduled. As of this moment, no changes or cancellations have been made, praise be to God. In this regard, we confirm the following: • Ticketing: All tickets included in Liberta’s seasonal packages have been fully issued and finalized. • Services and visas: All visas have been processed. They are contractually linked to a comprehensive service system that cannot be divided or canceled separately. • Cancellation policy: In accordance with air transport regulations and applicable policies, refunds cannot be granted as long as the airline operates its flights normally. While clarifying these organizational procedures, we assure our pilgrims that Liberta Agency remains at your service for guidance and advice. We will spare no effort in protecting the interests of our pilgrims and ensuring proper follow-up to guarantee the peaceful and smooth performance of their religious rites. We pray that God preserves Tunisia, the Kingdom of Saudi Arabia, and all Muslim countries in safety and peace, and grants protection and ease to all pilgrims.